The Future of SaaS APIs: Open Ecosystems or Walled Gardens?
APIs are now a product moat—either as open ecosystems that compound through integrations and developer leverage, or as walled gardens that lock value in but stall innovation. The durable strategy is “selectively open”: stable, well‑scoped APIs and events for core jobs; strong governance, privacy, and SLAs; plus premium controls for enterprise. Platforms that enable safe … Read more