AI in SaaS: Reducing Customer Churn with Data Insights
Churn control is no longer about quarterly QBRs and generic save emails. AI empowers SaaS teams to detect risk early, explain the “why,” and trigger the right intervention for each account—at the right moment. The winning approach blends calibrated churn prediction, session‑level intent signals, uplift modeling for next‑best actions, and retrieval‑grounded context so every play … Read more