events

The Evolution of SaaS APIs and Why They Matter for Developers

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SaaS APIs have evolved from bolt‑on endpoints to first‑class products that power integrations, ecosystems, and even net‑new revenue. In 2025, API‑first design, unified APIs, event‑driven patterns, and stronger governance are standard, making developer experience (DX) a competitive moat and enabling faster shipping with fewer breaking changes. What’s changed in the API landscape Why this matters … Read more

Importance of Customer Communities for SaaS

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Introduction In SaaS, communities are not side projects—they are strategic infrastructure. A well-run customer community compresses onboarding time, scales support without ballooning headcount, accelerates product insight, and turns satisfied users into vocal advocates. Communities transform the vendor–buyer relationship into a multi-directional network where customers help each other succeed, share repeatable playbooks, and influence the roadmap … Read more