AI and SaaS: Merging Intelligence with Scalability
AI is turning SaaS from passive systems of record into scalable systems of action. The merger works when products ground reasoning in a customer’s own evidence, orchestrate small agents to execute bounded tasks via typed tool‑calls, and operate under explicit safety, privacy, and cost guardrails. Organizations that adopt retrieval grounding, schema‑first interop, autonomy sliders, decision … Read more