AI in SaaS for Customer Feedback Sentiment Analysis
AI‑powered SaaS turns unstructured feedback from surveys, reviews, chats, and social into quantified sentiment and drivers in real time, then routes insights and suggested actions into CX, product, and support workflows to close the loop faster. The strongest stacks combine sentence‑ and aspect‑level analytics with generative summaries, alerts, and response recommendations so teams can move from listening … Read more