Machine Learning in SaaS: Key Applications
Machine learning has moved from add‑on features to core engines that power how SaaS products acquire, activate, retain, and expand customers—while cutting costs and risk. The highest‑impact patterns pair well‑framed problems (e.g., “reduce churn by 20%”) with the right data contracts, online/offline evaluation, and guardrails for privacy, fairness, and reliability. Below is a field guide … Read more