SaaS in Travel Tech: Personalized Experiences

Travel experiences feel personal when every touchpoint—search, booking, check‑in, in‑trip service, and post‑trip—adapts to traveler context and intent. Modern SaaS platforms make this practical by stitching fragmented data (CRS/PMS, GDS/NDC, loyalty, payments, support), running real‑time recommendations and dynamic pricing, and orchestrating offers, messaging, and service across web, app, email, WhatsApp, and airport/hotel ops. The winning … Read more

How SaaS Companies Can Win with Subscription Personalization

Personalizing subscriptions means adapting plans, limits, pricing, and prompts to each customer’s role, usage, and value sensitivity—so paying feels fair, upgrades arrive at the right moment, and retention improves without blanket discounts. The goal: align revenue with realized value while keeping trust, transparency, and simplicity. What subscription personalization should optimize Building blocks of a personalized … Read more