AI turns SaaS from static tools into evidence‑grounded systems of action that sense, decide, and execute real work. The leaders embed retrieval‑grounded assistants and agentic workflows that write back to core systems safely (schemas, approvals, rollbacks), route most traffic to compact models for speed and margin, and measure success as cost per successful action under … Read more
SaaS is evolving from static apps to governed systems of action that sense, decide, and execute work. The winning pattern pairs retrieval‑grounded reasoning (to avoid hallucinations) with agentic workflows that call tools, write back to systems, and learn from outcomes—under strict latency, cost, and compliance guardrails. Leaders will publish decision SLOs, price on successful actions, … Read more
SaaS is shifting from static apps to governed systems of action that sense, decide, and execute work. The next wave pairs retrieval‑grounded reasoning (to avoid hallucinations) with agentic workflows that call tools, write back to systems, and learn from outcomes—under strict latency, cost, and compliance guardrails. Winners will publish decision SLOs, price on successful actions, … Read more
In 2025, AI has moved from add‑on to operating core for SaaS. Leaders aren’t shipping “chatbots”—they’re delivering governed systems of action that retrieve facts, reason with context, and execute tasks with approvals and auditability. The winning stack blends retrieval‑grounded generation (RAG), vector search, compact task‑specific models, and agentic orchestration—then enforces tight performance and unit‑economics guardrails. … Read more