prevention

SaaS for Cybercrime Prevention in SMBs

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SMBs face the same attacks as enterprises—phishing, business email compromise (BEC), ransomware, account takeover—but with fewer people and tighter budgets. SaaS can deliver enterprise‑grade prevention as a managed, integrated stack: strong identity (SSO/MFA/passkeys), protected endpoints and email, safe internet access, automated patching and backup, and 24/7 managed detection and response (MDR). The operating model is … Read more

Why SaaS Platforms Need Predictive Customer Support

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Reactive support waits for customers to break. Predictive support prevents issues, shortens resolution when they do occur, and turns support into a growth lever. By using product telemetry, health signals, and AI to anticipate risk, SaaS platforms protect reliability, reduce churn, and increase expansion. What “predictive support” means Why it matters now High‑signal data to … Read more