Gamification in SaaS: Driving Engagement and Retention
Gamification works in SaaS when it reinforces real progress, not vanity taps. Tie mechanics to meaningful jobs-to-be-done, surface progress clearly, and reward behaviors that correlate with long-term value. Build with ethics, accessibility, and fairness in mind; instrument rigorously and run controlled experiments. The result: faster activation, habit formation, deeper adoption, healthier cohorts—and measurable lifts in … Read more