SaaS Meets Generative AI: Opportunities & Risks

Generative AI can turn SaaS from systems of record into systems of action—drafting, deciding, and safely executing steps that used to require humans. The upside is faster throughput, higher conversion, and lower costs across support, finance, DevOps, compliance, and more. The downside is real: privacy leaks, prompt‑injection, biased or fabricated outputs, free‑text actions changing production … Read more

The Dark Side of AI in SaaS – Risks & Solutions

AI makes SaaS powerful—and brittle. The dark side shows up as privacy leaks, prompt‑injection, biased or fabricated outputs, free‑text actions that change production data, legal exposure, hidden costs, vendor lock‑in, and fragile integrations. The antidote is engineering discipline: permission what models can see, strictly constrain what they can do with typed, policy‑gated actions, make decisions … Read more