SaaS Churn Rate: What It Is and How to Reduce It
In the competitive world of Software-as-a-Service (SaaS), customer retention is just as important—if not more so—than customer acquisition. You can have the most innovative product in the market, but if users don’t stick around, your business growth will stall. This is where the SaaS churn rate becomes a critical metric. In this guide, we’ll break … Read more