How SaaS Startups Can Win Customers with Personalized Onboarding
Introduction In the hyper-competitive world of SaaS, first impressions—and especially onboarding—can make or break the customer journey. As product selections multiply and switching costs drop, customers demand not just fast value but experiences tailored to their unique business needs, teams, and use cases. Personalized onboarding transforms new users into loyal, engaged customers—drastically boosting activation rates, … Read more