SaaS Churn Reduction: Strategies That Actually Work
Customer churn is one of the biggest threats to SaaS business growth—and in 2025, reducing churn is essential for maximizing customer lifetime value, boosting net revenue retention (NRR), and sustaining healthy MRR. Below are proven, actionable strategies that leading SaaS companies use to reduce churn and foster loyal, engaged users. 1. Value-Driven and Seamless Onboarding … Read more