The Role of AI in Automating SaaS Customer Support
AI has become the backbone of scalable, efficient, and high-quality customer support for SaaS companies in 2025. By automating key service tasks—from answering routine queries to intelligent ticket routing—AI enables businesses to deliver instant, personalized, and 24/7 support at lower costs and higher satisfaction rates. Key Benefits of AI-Powered Customer Support 1. 24/7 Availability and Instant … Read more