The Role of AI in SaaS Workflow Automation
AI is transforming workflow automation from brittle, rule‑based scripts into governed “systems of action.” The winning pattern is consistent: ground every decision in permissioned data and documented policies; use calibrated models to detect intent, classify, rank, and predict uplift; simulate business, risk, and fairness impacts; then execute only typed, policy‑checked actions with preview, approvals when … Read more