The Role of SaaS in Real-Time Customer Support Automation
Introduction In 2025, customer expectations have soared—fast, accurate, and personalized support is no longer a luxury but a necessity. SaaS platforms are leading the revolution in real-time customer support automation, empowering businesses to deliver seamless, 24/7 service while optimizing cost and efficiency. 1. What Is Real-Time Customer Support Automation? It refers to the use of … Read more